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Principal QA/QC Engineer

Location:Tampa, FL
Salary Range:Competitive Package
Benefits:Excellent Benefits
Employment Type:Full Time
Department:Quality Control
Description:Pilgrim Software, Inc. is a world-leading provider of Enterprise Risk, Compliance and Quality Management software solutions for highly regulated industries. Pilgrim has pioneered effective, integrated software solutions for the Life Science industries, as well as manufacturers in the automotive, aerospace and defense, and other non-FDA regulated industries. Pilgrim’s reputation for excellence in innovation has attracted an impressive portfolio of global customers. More than a half-million end-users employ Pilgrim products every day to meet the diverse challenges of the world’s highly competitive marketplace. Pilgrim’s fully Web-based, integrated solutions help businesses centrally manage domestic and international operations to ensure product safety and compliance, reduce manufacturing costs and improve customer satisfaction.

The Principal Quality Assurance/Control Engineer is responsible for all the duties of a Senior Quality Control Engineer, but will have additional visibility and accountability for the entire team’s deliverables and duties. This position will also be responsible for keeping abreast of new technologies, methodologies, industry trends and techniques to raise the quality and productivity of the Quality Control Team. This position will not have any direct personnel management responsibilities (hiring, firing, time off, crisis management, project resource allocation, etc.).
Duties:Each job duty is followed by the approximate percentage of time dedicated to each element.
a) Writing and Testing 60%
• Writing test plans, test coverage matrices, test cases, test scripts and test results documents
• Testing client/server and web based applications
• Help estimate and plan QC effort for projects
• Ensure consistency and quality of testing projects and initiatives
• Develop and discuss detailed defect reports and tracks all defects to closure
• Develop and discuss detailed testing status reports
• Participate in documentation reviews
• Develops new ways to attack testing old items to make more efficient and develops approaches to attack testing of new items or functionality.
• Review test documents or any other documentation written by QC Engineers and ensure the quality, reliability, robustness, performance and maintainability

b) Technical 30%
• Develop expertise in Pilgrim products and technologies
• Work with MSSQL and Oracle Databases to query, test and maintain applications databases
• Attend technical training on site or off company premises
• Participate in technical reviews
• Maintain QC Infrastructure including machine maintenance and directory structures
• Automated Testing including performance, load, functional and regression
• Keeps abreast of all new quality and testing techniques, technologies and methodologies brings these to the team for improvement
• Understand all QC projects and technologies used on those projects to better serve the team

c) Other Duties as Assigned 10%
• Ensure all documentation and software is ready for release
• Train and Mentor QC Engineers on Pilgrim’s processes, new industry technologies, methodologies and techniques
• Support Other Departments with Knowledge of Applications and Technologies
• Lead the effort for creating and updating the QC Knowledge Base
• Assist in recruiting of new QC Team Members
• Help analyze, develop and maintain QC processes and procedures
• Takes leadership role to aid Quality Manager and other Senior Team Members on projects
• Helps with team building exercises or practices

Decision Making
The employees will decide what features and items will be tested, and how the testing will be conducted for their assigned project. Aids Quality Manager in making fact based decisions on process, product, technique or other improvements to the QC Team.

Supervisory Responsibility
Will be required to oversee other team members and ensure tracking and projects are on time and of the highest quality.

Dollar Responsibility

Minimum Educational Requirement
Bachelor of Science in Computer Science.

Optimum Educational Attainment
Masters Degree

Minimum Skill and Experience Requirement
A minimum of 5 years of software testing

The individual must posses strong skills in the following:
• Proficient in MS-Word, Excel
• Problem Solving
• Interpersonal Relations
• Strong knowledge Testing Techniques
• Strong desire for Quality
• Some programming Experience
• Strong Analytical skills
• Coaching and Mentoring others
• Ability to communicate with both technical and non-technical personnel
• Quality and Testing Methods for Enterprise Level Global Development Applications
• Project planning skills
• Ability to analyze and test requirements without the aid of others
• Ability to understand and explain testing strategies
• Ability to grasp new concepts quickly and translate that knowledge to OC and other departments team members
• Trouble shooting
• Seasoned in software testing and quality management
• Writing test documents (test plans and test cases) without supervision.
• Attention to detail
• Strong verbal and writing skills in English
• Experience with MSSQL and/or Oracle
• Issue tracking skills
• Leadership ability
• WE testing (Microsoft Technologies – Net)
• Requirements Traceability (Requisite Pro)
• Strong knowledge in software development practices and methodologies.
• Ability to review test documents and give constructive feedback on the documents
• A student of software testing and quality management

Optimum Skills or Background

Knowledge of or experience with the following will lead to job success:
• Programming in VB .Net, ASP .Net, VB, ASP, C, C++, Java, or any other languages
• Manufacturing and/or Life Sciences Industries
• Software Engineering Processes (RUP)
• Project Management Experience
• CMM, ISO or Six Sigma Methodologies
• Automated testing on Web Base applications – performance, load, functional and regression.
• Product release and configuration management practices
• Quality management systems
• Proficient at MS Access, Windows, NT, DOS
• Professional certifications – PMI, MSCE, CSTE, etc.
• Crystal reports Writer
• Familiar with Agile Development methodologies and practices

Equal Opportunity Employment M/F/D/V

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